Frequently asked questions, Shipping, Delivery Times, Returns and Product Customisation.

Shipping

No sorry we only ship Australia Wide. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed are processed with 5-7 business days.

Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

1300 552 282

Send a message

info@ctccommunications.com.au